Client Story: VDI Implementation - Change Management

Aerospace and defense organization going through digital transformation. The organization had a multi-initiative portfolio, including implementing a Virtual Desktop Instance (VDI) solution for 500+ employees. The organizational change management implementation included multiple geographies, high-side / secure teams.

Customer Overview

Aerospace and defense organization going through digital transformation. The organization had a multi-initiative portfolio, including implementing a Virtual Desktop Instance (VDI) solution for 500+ employees. The implementation included multiple geographies, high-side / secure teams.

Challenge

The organization was struggling with lack of change adoption.

Solution

Established change adoption strategy and tracker.
Conducted stakeholder analysis and held stakeholder focus group interviews to determine team norms (i.e., communication mechanisms, adoption risks, training requirements.
Developed change champion networks for different stakeholder groups.
Facilitated multiple touchpoint huddles to drive bi-directional messaging <> feedback communications.
Developed internal assets including intranet and job aids
Developed and led multiple training programs

Outcome

Successfully rolled out VDI solution to over 500 employees in 4 months.

Skills Mapping

✅Organizational Change Management & Adoption Readiness

✅Technology Implementation